The Schnucks Fan Favorite badge, a blue shield with gold stars, over a concert crowd with raised hands The Schnucks Fan Favorite badge, a blue shield with gold stars, over a concert crowd with raised hands

Schnucks

Fan favorites marketing campaign

Schnucks partnered with Fish to develop the Fan Favorites marketing campaign, resulting in:

  • Increased private brand sales
  • Heightened brand differentiation, giving Schnucks competitive advantage to stand out among the other chain supermarkets
  • Laying down the foundations for brand storytelling to build brand awareness
A shopper comparing two bottles in a grocery aisle, with a cart of groceries in front of her A shopper comparing two bottles in a grocery aisle, with a cart of groceries in front of her

Opportunity

Given the post-pandemic economy and the ever-increasing cost of living, consumers are tightening their purse strings and changing their buying patterns as they pivot towards Private Brands. 53% of consumers now say they shop at a store specifically for its Private Brands*.

*source: Shopify; The Future of Commerce, January 2022

Already well-loved among consumers, St. Louis-based Schnucks Markets saw an opportunity to grow penetration of its Schnucks and Culinaria brands among their shoppers with a promotional campaign to raise awareness of their most beloved Own Brand products.

Insight

Above all else, for many consumers the single most powerful motivator to purchase a new product is the endorsement of their peers. To drive loyalty, shopper preference and trial of their Own Brands product line, Schnucks surveyed their customers to find out their favorite products. The result is a comprehensive list of products customers should add to their shopping cart.

A Schnucks Fan Favorite sign: 'The Stop Loafing Around Award' on a marquee above a freshly baked French loaf A Schnucks Fan Favorite sign: 'The Stop Loafing Around Award' on a marquee above a freshly baked French loaf
A Schnucks Fan Favorite blade sign: 'The Bear-y Sweet Award' for a tub of gummi bears
A Schnucks Fan Favorite blade sign: 'The A Lil' Bit Saucy Award' for a bottle of teriyaki sauce
A Schnucks Fan Favorite blade sign: 'The Perfect Wingman Award' for a bottle of chicken dipping sauce
A Schnucks Fan Favorite blade sign: 'The I'm Cocoa-Nuts About You Award' for a Culinaria sea salt chocolate bar
A Schnucks Fan Favorite blade sign: 'The Lime Feeling Good Award' for a can of lime sparkling water
A Schnucks Fan Favorite blade sign: 'The Vampire Slayer Award' for a jar of Culinaria roasted garlic pasta sauce

Solution

There is a definite honor being “award-winning” as awards celebrate the best of the best, especially voted by peers. Building around this insight, we developed the Fan Favorite Awards, a celebratory and tongue-in-cheek campaign designed to recognize the best of the best among Schnucks’ owned brand products.

We brought the Fan Favorite Awards to life by creating humorous award names tied to the unique attributes of each winning product. Designed using movie marquees and spotlights illuminating award winners, the campaign effortlessly stood out among all other signage present in Schnucks stores.

The campaign also incorporated a Fan Favorite badge, a new visual identity that will become a regular device to feature customer favorites in-store.

A Schnucks poster announcing the Fan Favorite Product Awards, 'Our customers voted, we listened', with the winning products around the badge
A Schnucks Fan Favorite sign: 'The Donut Worry Be Happy Award' on a marquee above two iced long johns

Results

Based on encouraging results in its inaugural year that saw all award-winners see a material bump in sales, the Fan Favorite Awards are set to become an annual event.

Schnucks Fan Favorite winners between marquee lights: sea salt chocolate, ice cream, hot sauce, gummi bears, teriyaki sauce and sparkling water Schnucks Fan Favorite winners between marquee lights: sea salt chocolate, ice cream, hot sauce, gummi bears, teriyaki sauce and sparkling water